Overview
At Shari Routes, we are committed to delivering your gear quickly and safely, no matter where you are in the world. This Shipping Policy outlines the terms and conditions regarding our delivery process, timeframes, and other important shipping details.
1. Shipping Destinations
We proudly ship our products worldwide. Delivery availability may vary depending on the location, local courier services, or government-imposed restrictions.
2. Shipping Methods
All orders are shipped via trusted courier partners to ensure safe and timely delivery. Orders are shipped using standard delivery services, with tracking provided where applicable.
3. Processing Time
Orders are typically processed within 1–3 business days after order confirmation. You will receive an email confirmation once your order is dispatched.
4. Delivery Time
Estimated delivery times are as follows:
- Domestic (within your country): 3–7 business days
- International: 7–21 business days (may vary based on destination, customs, and courier services)
Please note that delivery times are estimates and not guaranteed. Delays may occur due to weather, customs clearance, or other external factors.
5. Cash on Delivery (COD) Only
All orders must be paid for using Cash on Delivery. Please ensure someone is available to receive and pay for the order at the time of delivery.
We do not accept online payments, cards, or bank transfers.
6. Shipping Charges
Shipping charges, if any, will be clearly stated at checkout before order confirmation. Some regions may be eligible for free shipping promotions, which will be mentioned on the product or checkout page.
7. Tracking Your Order
Once your order is shipped, you will receive an email or message with the tracking number (where available). You can use this to monitor the delivery status.
8. Undeliverable Packages
If a delivery attempt is unsuccessful due to an incorrect address, customer unavailability, or refusal to pay on delivery, the package will be returned to us. Re-delivery may incur additional shipping charges.
9. Customs and Import Duties
International orders may be subject to customs duties and taxes imposed by the destination country. These charges are the responsibility of the customer and are not included in the product or shipping cost.
10. Contact Us
For questions about shipping or order tracking, please contact our team:
Email: [email protected]